Privacy Policy

1. Overview

This Privacy Policy explains how SurgIV ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our booking flow. By using the Service, you agree to the practices described here.

2. Information We Collect

• Contact information — name, email address, and phone number provided during booking.
• Appointment details — your service address, requested date and time, and any notes you leave for our nursing team.
• Health-related information — details you voluntarily share during a health screening or Good Faith Exam that are relevant to your treatment.
• Usage data — general analytics about how visitors use our site (pages viewed, browser type), which helps us improve the Service.

3. How We Use Information

We use the information above to schedule and confirm appointments, communicate with you about your booking, support our clinical team in delivering safe care, and improve our website and services. We do not sell your personal information.

4. Health Information

SurgIV is not itself a hospital or covered entity, but our affiliated clinicians handle health information you provide with the same care and confidentiality expected in a clinical setting. Health information you share during a screening is used solely to determine whether a treatment is safe and appropriate for you.

5. Cookie Policy

Our site uses cookies and similar technologies to remember preferences, keep the booking flow working across steps, and understand general site traffic. Cookies are small text files stored on your device by your browser.

• Essential cookies — required for core site functionality, such as remembering your progress through the booking flow.
• Analytics cookies — help us understand how visitors use the site (pages viewed, general browser/device type) so we can improve it.
• Preference cookies — remember choices you've made, such as a previously selected service or theme.

You can control or disable cookies at any time through your browser settings. Disabling essential cookies may affect the functionality of the booking flow. We do not currently use cookies for third-party advertising.

6. Sharing & Disclosure

We share information only as needed to deliver the Service — for example, with the licensed clinician assigned to your appointment — or as required by law. We do not share your information with third parties for their own marketing purposes.

7. Data Security

We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices & Rights

You may ask us to access, correct, or delete the personal information we hold about you by emailing support@SurgIV.com. Depending on your state of residence, you may have additional rights under applicable privacy laws.

9. Children's Privacy

The Service is intended for individuals 18 years of age or older and is not directed to children. We do not knowingly collect personal information from anyone under 18.

10. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates take effect once posted to this page.

11. Contact Us

Questions about this Privacy Policy can be sent to support@SurgIV.com.